[Resolved] Citrus Payment Solutions — not asked for travel under ref. no. x93853 dt.09.08.2927 of bank of baroda, chembur br. also neither pnr/itinerary received from goair | |||||
Rs.3242 was ordered to be paid towards credit card account of bank of baroda chembur branch. (Ref no. X93853 dt.09.08.2017). I have neither received pnr/itinerary from goair. Ordered to be paid at the behest of bill of citrus pay goair. Now bank of baroda chembur branch has advised me to take up this refund issue with citrus and let them know what action has been initiated by said citrus. Was this information helpful? | |||||
Nov 16, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Oct 14, 2017 Citrus Payment Solutions Customer Care's response Dear Customer, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • First six and last four digits of the card (In case transaction is processed via Credit/Debit Card). • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • UPI / VPA if any used Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team | |||||
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