[Resolved]  Citrus Payment Solutions — online admission on d. el. ed

Dear sir
My wife has taken admission on d. El. Ed on the date 9-09-17 thorow sbi debit card rs.4553.1/pos 80000580 at nios citrus txn#[protected]. But the transaction is fail. Then i am retry for admission from another account by net banking. When i search for admission receipt then the payment mode shows net banking. Now the problem is that the admission fees debited from two different account. Kindly please look after the matter and refund the amount to my account.
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Oct 30, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Sep 25, 2017
Updated by Bondita Bordoloi
I[censored] have any other procedure please contact me on my email id . My email id is sarmah.[protected]@gmail.com

Verified Support
Sep 29, 2017
Citrus Payment Solutions Customer Care's response
Hi Bondita,

We are unable to trace the transaction details with the provided information. Request you to share the complete Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
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