[Resolved] Citrus Payment Solutions — online payment amount to rs. 765.75 made 2 times against txn id:[protected] and[protected] | |||||
I made online payment of Rs. 765.75 for 2 times against Transaction Ids[protected] and[protected] against the payment of my airtel postpaid bill [protected]. I want to know the status of these payments i.e. whether both the payments will get credited into my airtel postpaid account or only 1 will get credited and other 1 will be reimbursed back to my bank account. Kindly confirm on priority. Regards Anupreet Singh Was this information helpful? | |||||
Sep 12, 2018 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Aug 12, 2018 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team | |||||
 1 Comment | |||||
Comments
By Sharing OTP from mobile [protected] fradualent transaction has been done on 7/8/2018 from SBI account [protected] for Rs.49500/- & 25000/-. So kindly do the needful for refund as soon as possible.
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