[Resolved]  Citrus Payment Solutions — online transaction failed

I have completed my transaction on 19 nov 2018 amount get deducted from my account but not paid in the payment rgpv exam fees till date on 22 nov 18 whats the issue on that kidly help in that by the bank canara bank it could not updated till date kindly see in issue email id - [protected]@gmail.com citruspay-[protected]-clientcode 2622 1, 850.00
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Dec 25, 2018
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2018
Citrus Payment Solutions Customer Care's response
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team
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