[Resolved]  Citrus Payment Solutions — Payment deducted by credit card but mobile not charge and payment not refund.

Address:Lucknow, Uttar Pradesh, 226012
Website:www.telenor.in/recharge?utm_source=google&utm_medium=Search&utm_campaign=Rx-Telenor-Brand-Ci

Sir this is abhishek pandey, we recharge successfully four time many mobile numbers, but one transition is 40 rupees amount in uninor no-[protected] is not done. My 40 rupees amount is dedicated in credit card no. [protected] date-31/12/2016 time-11:30 am but session is out, uninor number - [protected] is not recharged and payment is also not refund in my creadit card account. Sir kindly pursue to settle my dedicated amount is settle. My mob no [protected], email add [protected]@rediffmail.com
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Feb 3, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Jan 03, 2017
Citrus Payment Solutions Customer Care's response
Hi ABHISHEK,

We would like to inform you that the Merchant Txn id -CTX[protected] is not successful at our end. In case of any deduction, the same will be refunded to you within 7 to 10 working days.

For more help and assistance you can also write to us at [protected]@citruspay.com.

Regards,
Citrus Support Team
Complaint comments 

Comments

Sir,

your call centre or your copr. office phone every time busy . please call me back or provide a proper phone number this very urgent.
cell # [protected]

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