[Resolved]  Citrus Payment Solutions — payment deducted from my sbi a/c but not credited to nios a/c.

Rear sir/madam
I made a payment through sbi debit card, of 4500/- to nios for d. El. Ed course on 11.09.2017. Rs 4553.10/- deducted from my sbi bank a/c but it was not credited to nios account.
Payment detail of 11.09.17 is – rs 4553.10 on pos 80000580 at nios citrus txn #[protected]

So please look at the matter as soon as possible and refund back my payment.
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Oct 18, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2017
Citrus Payment Solutions Customer Care's response
Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Sep 18, 2017
Updated by Deep pant 17
Hi.
Payment detail of 11.09.17 is – Rs 4553.10 on pos 80000580 at nios citrus txn #[protected].
e-mail id is- deep.[protected]@gmail.com and mobile no is [protected]
Oct 28, 2017
Updated by Deep pant 17
Dear sir/madam
I have registered a complaint on 17 Sep about making payment through sbi debit card, of Rs 4553.10/- to nios for d. El. Ed course on 11.09.2017. amount deducted from my sbi bank a/c but it was not credited to nios account. Payment detail of 11.09.17 is – Rs 4553.10 on pos 80000580 at nios citrus txn #[protected].
So I have asked for reversal of the amount, but even after more than 45 days I haven't got any positive response from you.
So resolve the matter as early as possible and revert back the amount to my account before I find any legal option to get my money back.
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