[Resolved] Citrus Payment Solutions — payment done

[Resolved] Citrus Payment Solutions — payment done - bill receipt not received

S Suman Chakravarthy K from Hyderabad, Telangana

I made a upi payment to hathway broadband services on dec 13th. My money has been successfully transferred to [protected]@axisbank. But the payment receipt has not been generated instantly. Hathway people say they have not received the amount. It's been 7 days now and my money is gone and left with no internet connection. Kindly return my money to my account. I have already contacted hathway care, they could not help me. So, i want my money back. Upi ref no :[protected] Was this information helpful? No (0) Yes (0)
Dec 20, 2019 Complaint marked as Resolved They understood my issue and returned my money back to source Account. Dec 20, 2019 Updated by Suman Chakravarthy K This was the payment link shared by Hathway : http://tinyurl.com/sgbcuc9 Verified Support Dec 20, 2019 Citrus Payment Solutions Customer Care's response Hi, We regret the inconvenience caused. We wish to inform you that your transaction with Citrus ID OL[protected] has been refunded to your source account on[protected] and shall reflect into your account within 7 to 10 working days (excluding Saturday, Sunday and bank holiday). Thanks and Regards, Citrus Support Team Dec 20, 2019 Updated by Suman Chakravarthy K I have received my money back. Thanks a lot for the swift resolution.
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