[Resolved] Citrus Payment Solutions — payment failed still deducted from my account | |||
I have made payment to hathway on 09th april 2019 at 12:05pm through upi method i. E google pay and it showed cancelled the moment i did all things needed to do the payment by google pay but my payment didn't reach to hathway but got deducted from my account immediately, after sometime it showed payment cancelled by consumer at hathway page. But still payment is not reverted back to my account, when will i get back my amount back? Was this information helpful? | |||
May 13, 2019 Complaint marked as Resolved Verified Support Apr 11, 2019 Citrus Payment Solutions Customer Care's response Hi, The payment for the transaction ID CTX[protected] was failed at our end and we've not received any funds for the same. Request you to kindly contact the Bank for any further assistance. Regards, Team Citrus | |||
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3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
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