[Resolved]  Citrus Payment Solutions — payment for anurag gas agency

Address:Santkrupa Nagar Chikhali Akurdi Road, Chikhali Pune 411062, 411062

Dear sir i am mane payment of rs. 700.67 for gas booking. Dated 04/03/2019. Transaction no. Is [protected]. Payment receipt attached. But this payment is not received in anurag gas agency for gas booking i have not received gas cylinder my payment is successful, payment made in idbi bank ltd. Nigdi branch. I am received following sms for payment (Dear consumer, hp gas has started secured payment for your lpg cylinder. Kindly pay https://smartlpgprod.hpcl.co.in/EzyPay/h/[protected]).

Regards
Takale d r
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Apr 7, 2019
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2019
Citrus Payment Solutions Customer Care's response
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team
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