[Resolved] Citrus Payment Solutions — payment is debited from my sbi account and status has not changed from payment not made to payment completed. | |||||
My name is T Robert Tuanminthang. I have made a payment online banking for NIOS DELED 2nd year Admission fee and 2nd Semester Examination fee through my SBI account no. [protected] yesterday around 3:55pm, 4th July, 2018 but after then, my status has not changed from "payment not made" to "payment completed". I have met sbi device manager and She told me that transaction already sent from the account. Here the important info.about my detail below :- Name : - T Robert Tuanminthang Enrollment no:- [protected]. Email :- [protected]@gmail.com My contact no. [protected]. Transaction detail from my sbi account no. [protected] are :- 1). IGADWXBLU1 - To transfer INB i-collect (Rs. 6010). 2). IGADWXAAG4 - To Transfer INB i-collect (Rs. 510). So, I request you to check and change the status before the last day of payment end. I will eagerly waiting for your positive reply. Thanking you, T Robert Tuanminthang [protected] NIOS DELED Registered Teacher. Was this information helpful? | |||||
Aug 9, 2018 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Jul 09, 2018 Citrus Payment Solutions Customer Care's response Hi, Please note that both of your TXNs are successful at our end. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly. Regards, Citrus Support Team | |||||
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