[Resolved] Citrus Payment Solutions — payment made but nios status is still showing payment not made

kalitapranjit

from Kokrajhar, Assam

Address:	Bongaigaon, Assam, 783388
Website:	NIOS D.El.Ed System

Dear sir
While filling form of online admission of nios registration an amount of rs. 4545.00 deducted from my account but nios status is still showing payment not made
Sr,
I, formida mazid, d/o-awal mazid, vill/p. O.-balapara,
Dist-bongaigaon, assam pin-783388

Reference no d[protected]
School udise no [protected]
Enrolment no
Name formida mazid
Father's name awal mazid
Mother's name husnara mazid
Application status payment not made
I made my payment through sbi debit card 459*5626 worth rs.4545.00 on pos
[protected] at eazypay icici bank ltd txn#[protected]
Due to server failure payment is not updated.
Kindly update my payment or refund the amount at bank a/c no-[protected]
(Pranjit kalita) sbi abhayapuri. Ifsc:sbin0008462
With thanks

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Oct 24, 2017

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2017

Citrus Payment Solutions Customer Care's response Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team