[Resolved] Citrus Payment Solutions — payment made to airtel mobile | |||
We had made payment of my mobile no [protected] through airtel app on 6/11/19 and the ref no is ipay/eshp/citruspspl/[protected]/[protected] for rs 1763/- through internet banking of idbi bank ltd, but till today the same has not been credited in my airtel account, nor i have received the refund of the same, so i request you to please look into the said payment and do the needful at the earliest Thanks and regards Atul khandelwal Mob:[protected] Was this information helpful? | |||
Jan 2, 2020 Complaint marked as Resolved Verified Support Dec 01, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
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3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
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