[Resolved]  Citrus Payment Solutions — payment made two times to nios but still payment not done.

Address:Jhansi, Uttar Pradesh, 284001

Dear sir
I priyanka singh d. Led ref no. D[protected]
Submitted my registration fees through idbi debit card on 30.9.17 two times at 4:07 and 4:23 amounts been deducted 4553 rs both times. But my payment is still
Not done. Please take a look to this matter
Now my fund is been deducted and fee is not paid please help me and resolve this issue asap.
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Nov 12, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Oct 01, 2017
Updated by Vijaypsingh
My mail id is [protected]@gmail.com
Mob no. [protected]
Bank ac. No. [protected]
Bank÷Idbi bank jhansi branch
Oct 07, 2017
Updated by Vijaypsingh
Dear sir
I priyanka singh d. Led ref no. D[protected]
Submitted my registration fees through idbi debit card on 30.9.17 two times at 4:07 and 4:23 amounts been deducted 4553 rs both times. But my payment is still
Not done. Please take a look to this matter
Now my fund is been deducted and fee is not paid please help me and resolve this issue asap.

payment made two times to nios but still payment not done.
payment made two times to nios but still payment not done.
Verified Support
Oct 09, 2017
Citrus Payment Solutions Customer Care's response
Dear Customer,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• First six and last four digits of the card (In case transaction is processed via Credit/Debit Card).
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• UPI / VPA if any used

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
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