[Resolved]  Citrus Payment Solutions — payment not confirmed in nios d.el.ed but amount is debited on my axis bank account

Address:New Delhi, Delhi, 110042
Website:www.dled.Nois.ac.in

Dear Sir/Madam

I made payment on dled.Nois.ac.in for registration of diploma in elementary
teaching course.

there is payment option through online so used my Axis bank netbanking
account to make payment.

RS.4510 were debited from my account but application status is showing
payment not made.

My Citrus txtn no. is (NET TXN: CITRUS [protected]) and NIOS Ref No:
D[protected].

in my application form they were saying to made same payment again but what
about my already deducted balance.

We have enclosed the Bank Statement and NIOS Payment Status.

So please refund the same amount in my account.

Thanks & Regard’s

Kaushal Kumar

Mobile No: - [protected]

Email: [protected]@gmail.com
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Sep 16, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Sep 16, 2017
Updated by kaushal@2017
Dear Sir/Madam

I made payment on dled.Nois.ac.in for registration of diploma in elementary
teaching course.

there is payment option through online so used my Axis bank netbanking
account to make payment.

RS.4510 were debited from my account but application status is showing
payment not made.

My Citrus txtn no. is (NET TXN: CITRUS [protected]) and NIOS Ref No:
D[protected].

in my application form they were saying to made same payment again but what
about my already deducted balance.

We have enclosed the Bank Statement and NIOS Payment Status.

So please refund the same amount in my account.

Thanks & Regard’s

Kaushal Kumar

Mobile No: - [protected]

Email: [protected]@gmail.com

Verified Support
Sep 19, 2017
Citrus Payment Solutions Customer Care's response
Hi,

Your concern has already been addressed over the email sent by you under the case number 01331606. Revert to the same for any more help or support.

Regards,
Citrus Support Team
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