[Resolved] Citrus Payment Solutions — payment not credited to the institute | |||
Dear sir, I have made the payment of rs. 6010/- for registration fee for the second year d. El. Ed for the enrolment number ([protected]) at nios d. El. Ed website at 1709 hrs on 4th july 2018. The amount has been deducted from my bank - indian overseas bank, but it has not been credited to nios. The status of the payment has not been updated till this second. I really afraid about the payment status as the last date of online submission of second year fees is 7th july 2018. So, i kindly request you to pay the amount to the nios or return the amount to my account. Thanks a lot in anticipation. Regards, Kamaraj Mobile number – [protected] Email id: [protected]@gmail.com Was this information helpful? | |||
Jul 6, 2018 Complaint marked as Resolved I have not received any communication from company. But, my amount has been credited into the account. Thanks for the prompt action. Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Jul 06, 2018 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
PRIYARANJAN KUMAR, FATHER'S -SAKIL MANDAL, Enrolment No.-[protected] payment successful but Transaction Failed/declined ho gaya .Ref. NoIGADWXIHN2 ETNA HAI AND 6010 DATE-04/07/2018
We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team