[Resolved] Citrus Payment Solutions — payment not received my kotak account | |
I've deposited rupees (Transaction id INV0054c7f270)in mu kotak account after completing the full kyc through the link i've got from kotak mahindra bank and money is deducted from other bank but i didn't get confirmation from kotak bank. So please help in getting my money back to me. I'm need of it very much. So, please help me in resolving the issue.
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Jun 16, 2019 Complaint marked as Resolved Verified Support May 03, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team