[Resolved] Citrus Payment Solutions — Payment not received no receipt given after online payment | |
Hi, I made an online payment for hobpas/demno/21538/20-21 amount 34768.48 via my hdfc bank credit card at citrusptcpharyana on 23/09/2020 at 9:34 :24 am. My application hobpas-8595/20-21 on https://haryanabpas.gov.in/TCPOPORTAL is still showing unpaid and i did not receive any transaction receipt i just got a blank screen after payment. Kindly provide me a receipt and also update the payment at https://haryanabpas.gov.in/TCPOPORTAL asap My mobile is [protected] My email is - [protected]@gmail.com Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved Verified Support Sep 25, 2020 Citrus Payment Solutions Customer Care's response Hi! Apologies for the inconvenience. As checked, this is a successful transaction via Citrus transaction Id OL[protected] and source transaction Id - CBC[protected]ALQO5LN at our end. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly for further assistance with your query. Regards, Team Citrus | |
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
Wanted to check on how this got resolved as I am facing the same issue and payment is not reflecting even after 2 weeks.
• Citrus or Merchant transaction id and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used