[Resolved] Citrus Payment Solutions — payment success via hdfc bank debit card but not transfer or update on kotak saving acc 811.in app show only 0.00 balance | |||
My 1500/- rs. Transferred via hdfc bank dabit card to kotak saving account 811 but it's shown zero balance on kotak saving account. Balance not transfer to kotak saving acc. My transaction success via hdfc dabit card. Please see the screenshot and transaction id with time, date also. Please check it and refund amount on my account & clear this issue. Was this information helpful? | |||
Oct 30, 2019 Complaint marked as Resolved Verified Support Sep 27, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
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