[Resolved] Citrus Payment Solutions — Refund not proceed from Zara citrus solution Obt ltd | |||
I was placing an order on zara india online on 10th July and had opted for payment via upi. I then did the payment through google pay for which zara had used citrus payment gateway. I did the transaction via [protected]@axisbank and money got debited from my account but zara did not received the amount. So zara cancelled my order from their side as it keep pending I haven’t been initiated a refund. Please check my concern and give me refund of my money at the earliest. Was this information helpful? | |||
Aug 12, 2021 Complaint marked as Resolved Verified Support Jul 12, 2021 Citrus Payment Solutions Customer Care's response Hi! Apologies for the inconvenience. As checked, this is a failed transaction and amount for same has been refunded on 12/07/2021 via RRN[protected]. You will receive the amount in your source account within 7-10 working days (except Saturday, Sunday and bank holidays). Regards, Team Citrus | |||
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