[Resolved] Citrus Payment Solutions — refund of rs.706.50 as online paid to indian oil for refill booking

snehal christian

from Ahmedabad, Gujarat

Address:

B-306- SHRI KRISHNA COMPLEX., Shrikrishna Complex, opp- govt. tubewell, bopal,, Ahmedabad, Gujarat, 380058

Dear Team,
I snehalkumar s. Christian customer of suhubh laxmi inden, Bopal, Ahmedabad, I booked cylinder on dt.10/5/2019 and made online payment by SBI Debit card Rs.706.50. my sbi debit card OTHPG[protected] INDIAN OIL COROPORATION MUBMAI, and I receive massage on my mobile, (Dear SNEHAL S. CHRISTIAN, Payment of Rs.706.50 has been success fully received against your order,[protected]. Ref no. #[protected].) But when delivery boy came from shubh laxmi inden with cash memo no.[protected]. that time I told him that I made payment by online than he ask shubh laxmi inden and they say there is not show online payment on their portal. So I paid cash against reffile. but still i have not received refund so please refund my amt. as early as possible

My inden gas cid no.- [protected]

Thanks
Snehalkumar christian
[protected]

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Aug 24, 2019

Complaint marked as Resolved

Verified Support

Jul 24, 2019

Citrus Payment Solutions Customer Care's response Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team