[Resolved]  Citrus Payment Solutions — refund or accepted my payment for dl ed nios

Address:Sambhal, Uttar Pradesh
Website:citrus payment solution

I have paid rs 4553 on 28.09.17. For nios d. El. Ed by my sbi debit card. Amount has deducted same time but not paid to nios. Is it a cheating? You have ruined my many years. Please confirm it and paid time nios or refund to my account my details are
Yogesh kumar sharma
M [protected]
[protected]@gmail.com
Citrus nios txn#407854
Pos nios 1136045
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Nov 9, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2017
Citrus Payment Solutions Customer Care's response
Dear Customer,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• First six and last four digits of the card (In case transaction is processed via Credit/Debit Card).
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• UPI / VPA if any used

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
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