Citrus Payment Solutions — regarding transaction no [protected] | |||
My payment transaction is successful with no [protected] But still my hp gas vendor krishan gas agency not able to get confirmation. Because of delay in transaction confirmation to my vendor my hp gas refill delayed. So kindly revert transaction and give money back or handover money to krishan gas agency. So that i can collect money from them. Revert with solution as early as possible. Manjunathbalekundri Phone [protected] Was this information helpful? | |||
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 3 Comments | |||
Comments
Total amount to be refunded Rs 698
Reply
As my transaction for the GHMC property tax has not done but money has deducted of RS 4948 . I payed through UPI.The reference number for the transaction is[protected].I enquired from the payment app that money has deducted and transfer to the respective account but payment has not done yet . please solve this problem immediately .
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Saiteja Dasari's reply, Dec 19, 2019
What steps are taken for complaint resolvation.my problem has not resolved yet
Saiteja Dasari's reply, Dec 19, 2019
My complaint not resolved yet
Citrus Payment Solutions Customer Care's response, Dec 28, 2019
Verified Support
Hi Saiteja,
We regret the inconvenience this may have caused you.
We would like to inform you that the transaction with the Payment ID: 935311055231 is successful from our end with UPI Ref No. UPI9187642881358550782 and shall reflect into your account within 3 to 5 working days (excluding Saturday, Sunday and bank holiday).
Regards,
Citrus Support Team
We regret the inconvenience this may have caused you.
We would like to inform you that the transaction with the Payment ID: 935311055231 is successful from our end with UPI Ref No. UPI9187642881358550782 and shall reflect into your account within 3 to 5 working days (excluding Saturday, Sunday and bank holiday).
Regards,
Citrus Support Team
I have paid 698.50/- for gas refilling through google pay. The money got deducted but I didn't receive the booking confirmation.
Please confirm the booking or refund the money deducted.
Transaction id:[protected]
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Please confirm the booking or refund the money deducted.
Transaction id:[protected]
Citrus Payment Solutions Customer Care's response, Dec 28, 2019
Verified Support
Hi Supriya,
We regret the inconvenience caused.
We wish to inform you that the said transaction has been refunded on 20-12-2019 with UPI ref no. UPI5082918856098160111 and shall reflect into your account within 3 to 5 working days (excluding Saturday, Sunday and bank holiday).
Regards,
Citrus Support Team
We regret the inconvenience caused.
We wish to inform you that the said transaction has been refunded on 20-12-2019 with UPI ref no. UPI5082918856098160111 and shall reflect into your account within 3 to 5 working days (excluding Saturday, Sunday and bank holiday).
Regards,
Citrus Support Team
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