[Resolved]  Citrus Payment Solutions — Req. return to payment rs.286 in my account

Address:636004

Dear sir

I have booked 2 no's e ticket (arrs maltiplex - salem) tomorrow afternoon show (sear no: e9, e10).

At time of booking showing some error ' season is expired'. so i have return the home page. but after some time came one massage in my mobile (payment has been debited by rs.286 on[protected] time :10.41am).

But not come any ticket booked confirmation from your side to my mobile or mail id.

So kindly return the payment as soon as possible
Was this information helpful?
No (0)
Yes (0)
May 15, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Apr 14, 2017
Citrus Payment Solutions Customer Care's response
Hi,

We are unable to track the transaction with the information provided by you. Request you to share the Citrus Transaction id to get the status checked.

Alternately you can also contact us at [protected]@citruspay.com.

Regards,
Citrus Support Team
Complaint comments 

Comments

I had paid my Ignou Semester fee on 3032017 .the Rs 5048 has been deducted from HDFC account but on Ignou website it shows that the fee has not been paid.
waiting for your reply

Citrus Payment Solutions Customer Care's response, Apr 21, 2017
Verified Support
Hi,

We are unable to track the transaction with the information provided by you. Request you to share the Citrus Transaction id to get the status checked.

Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
I Have Paid the B.Ed Fees for Lucknow University 10 April 2017 by net banking on citrus payment solutions
Ref Number.IGABCPKGZ4
Fees Debited from my account 1009.60 but on Fees Status tag.There is no fees submitted showed.10 april 2017 is last date for submission for B.Ed.
My Money is lost but my submission of for is aborted
Citrus Payment Solutions Customer Care's response, Apr 21, 2017
Verified Support
Hi,

We would like to inform you that the TXN 512108425RF00917026 is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citrus Payment Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2969
    Pending
    245
    Resolved
    1777
    Citrus Payment Solutions Phone
    +91 20 6731 4141
    Citrus Payment Solutions Address
    3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
    View all Citrus Payment Solutions contact information