Citrus Payment Solutions — reversal pay not credit my account

Address:

Vellore, Tamil Nadu

Sir,
I make sundirect recharge amt Rs100 on24th june 2019, 17.43.22hrs
Trans i'd citrus-pay[[protected]]-client code
Sundirect comp no cw[protected]
My reguested reversal comp no SR[protected] Dt 25th june 2019
This comp reversal register and reversal done sms recieved on25th june 2019,
But till date amt not cridit my bank account many time call sundirect customer care but not solved pl refund my amt my bank account this transition made through sundirect mob app
Thanks regard
Adhidasu
[protected]

Note: Herewith enclosed my Canara Bank statement.