[Resolved] Citrus Payment Solutions — sun direct dth online recharge of rs. 2600. deducted from my debit card but not credited to sun direct d | |
Kind attention please, I had make sun direct dth online recharge of rs. 2600. On 23/10/2017 through citrus pay by using my debit card but the amount was not credited to sun direct and the dth service was not activated but the amount was deducted from my account and bank sent me the message of deduction for rs. 2600. So please do needful at the earliest. Thank you. Was this information helpful? | |
Nov 30, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Oct 20, 2017 meena op's response 3
Verified Support Oct 30, 2017 Citrus Payment Solutions Customer Care's response We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • First six and last four digits of the card (In case transaction is processed via Credit/Debit Card). • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • UPI / VPA if any used Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team | |
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
Registration mobile number [protected]
2.transation- date 11/10/17 time0435pm transactions number .96d34fd8ffed4712ae56e2a6bf17022
Amount RS.2100-00
And transactions number 7ede8f504bae43d28261a83f7b145eda
Amount Rs-5000/-