[Resolved] Citrus Payment Solutions — sun direct dth recharge amount not credited | |
I have recharged with 200 rs on jun 6 2019 and 200 rs on jun 7 2019 for sun direct dth recharge using google pay (upi transaction), but amount has not been credited till now. Kindly rectify my problem and credit my amount to my account for continuing sun direct dth services. My sun direct id [protected]and jun 6 upi transaction id :[protected] jun 7 upi transaction id :[protected].
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Jul 21, 2019 Complaint marked as Resolved Verified Support Jun 11, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |
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