[Resolved] Citrus Payment Solutions — sun direct recharge failed and money deducted from my account | |||
I initiated a transaction of rs 589 to sun direct dth account no - [protected] using sundirect app. I opted the upi method and got a request for rs 589 from citrus payment solutions on my upi app google pay, i accepted it but money deducted from my account and not added in sundirect account. Please find the attached transaction details. Please do the needful asap Was this information helpful? | |||
Aug 13, 2019 Complaint marked as Resolved Verified Support Jul 06, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
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3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
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