[Resolved] Citrus Payment Solutions — sun direct recharge failed money debited | |||
I have made payment from google pay to sundirect via citrus. Amount got debited from bank and google pay shows transaction succesful but however amount did not got credited in my sundirect account. Please help in transferring the amount to sundirect or refund to my gpay account. Amount i paid is for annual subscription. Amount : 2859 rupees Mode : google pay Ph no : [protected] Let me know if any further details are required. Thanks in advance. Was this information helpful? | |||
May 24, 2019 Complaint marked as Resolved Verified Support May 23, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu..in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team