[Resolved] Citrus Payment Solutions — Transaction failed | |||||
HI, As I was paying for one of the shopping site actually from my account amount has been debited but that has not been credited to merxhants from bank it was successful after that citrus said session timeout, could you please resolve this ASAP. Actuallu when I selected the product from shopclues.com and after proceedd to pay I selected netbanking and after that I selected my bank to want to pay from and after that it redirects through citrus and then to my bank after I enterd my money and it was successfully done and debited my account but after that suddenly citrus showed session expired and shoclues could nt recive the money and says transaction failure, could you please work on this. Thanks Was this information helpful? | |||||
Nov 5, 2016 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Oct 04, 2016 Citrus Payment Solutions Customer Care's response Hi Latha, Your concern has been addressed over the email sent by you on 03/10/2016 under the case #00353058. Do revert to the same in case of more help or assistance required. Regards, Citrus Support Team | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
2969
Pending
245
Resolved
1777
+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
please help me or refund my money
contact me :: [protected]