[Resolved] Citrus Payment Solutions — Transactions failed but amount debited | |||
Hello sir, I was payed my fee 9000 on[protected] through debit card. But some internal reason my transaction is failed. But my bank account is debit with 9000. Please help me... Nd refund my amount in bank. Nd please contact me back as soon as possible.. Name :- sajjan rampa Enrolment # :[protected] Control no :-171r138933 Transaction id ;- 171r13833 Thanks... Was this information helpful? | |||
Jan 21, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Dec 19, 2016 Citrus Payment Solutions Customer Care's response Hi Sajan, We would like to inform you that the Merchant Txn ids -CTX[protected] is not successful at our end. In case of any deduction please get in touch with your bank as it might be an accidental debit. For more help and assistance you can also write to us at [protected]@citruspay.com. Regards, Citrus Support Team | |||
2 Comments | |||
Comments
Sir, i had transact two times my visa card for bank of baroda fees but both times it get failed and my balance get deducted both times but my transaction was unsuccessful both of times. so please refund my money back it was 400 -400 both of times. so total deducted amount is 800 Rupees.
63%
Complaints
2969
Pending
245
Resolved
1777
+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
CITRUS-[protected]-sundirect.in-[protected]