[Resolved]  Citrus Payment Solutions — Want to delete saved card

Address:Solan, Himachal Pradesh, 173205

I paid a payment by citrus but i added s
Card.
I paid my covocation fee from ignou site but i added my credit card details by mistake .

Kindly help me to delete.
I also wanted to sign in nd sogn up on citrus site. But when i want to login ot is showing no registered account and when i wanted to sign up it is showing already registered.
I am not getting what to do now.

I want to delete that saved card how can i do that

Please help me asap
Thanks
Was this information helpful?
No (0)
Yes (0)
Apr 22, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2017
Citrus Payment Solutions Customer Care's response
Hi,

With reference to your query related to "how to remove saved card details". Just to let you know that the card details or the net banking information that you save with us are 100% secured. However, if you still wish to delete the information, please login to our website (https://consumer.citruspay.com) & follow the below steps.

- Login to www.citruspay.com (Consumer Login) with your registered email id
- Upon logging in click on 'Show All' available under Saved Payment options.
- Under My Saved Payment options, you will find all the saved card details
- Click on delete option & your card details will be deleted.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Complaint comments 

Comments

I transfer my mony from bank to paytm account amount of 5000 rupies That amount credited from bank account but dos not added to paytm account my arder no is [protected] & [protected] & [protected] I am given complaint ago 1month they not take action please take action immediately

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citrus Payment Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2969
    Pending
    245
    Resolved
    1777
    Citrus Payment Solutions Phone
    +91 20 6731 4141
    Citrus Payment Solutions Address
    3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
    View all Citrus Payment Solutions contact information