Citrus Payment Solutions — While payment is successful it is not reflected in Application

Hi my name is kishor kumar. I have applied comedk application for my brother son. While payment is successful. But it is not reflected in application.
Could you please refund money asap.

User id/ app no : hcu071088

My bank details.
Icic:[protected]
Ifsc code:icici000439

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Dear customer,

Greetings from icici bank.

Your icici bank credit card xx5016 has been used for a transaction of inr 1, 618.38 on may 30, 2020; 14:02:27. Info: citrus pay edu.
The available credit limit on your card is inr 1, 525.81 and total credit limit is inr 20, 000.00.

In case you have not done this transaction, to report it please call on 18002662 or sms block space 5016 to [protected] from your registered mobile number and if you are outside india, call on [protected].

For any other query or assistance, you may call our customer care or write to us at customer. [protected]@icicibank.com

Never share your card number, cvv, pin, otp, internet banking user id, password or urn with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorised access to your account.

Looking forward to more opportunities to be of service to you.

Sincerely,

Icici bank limited


This is a system generated mail. Please do not reply to this e-mail.

Discover a new way of paying your credit card bills from your bank account anytime anywhere by using icici bank imobile. Gprs users, sms imobile to 56767661. For details, please click here.
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The information provided herein regarding products, services/offers, benefits etc. Of icici bank are governed by their detailed terms and conditions, internal policy guidelines as specified by icici bank from time to time and are subject to applicable laws and regulations. The products, services and offers referred to herein are subject to the terms and conditions governing them as specified by icici bank / third party from time to time and are offered at the sole discretion of icici bank / third party. Nothing contained herein shall constitute or be deemed to constitute an advice, invitation or solicitation to purchase any products/ services of icici bank / third party. Icici bank makes no representation about the quality, delivery, usefulness or otherwise of the goods / services offered by the third party.
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Verified Support
Jun 01, 2020
Citrus Payment Solutions Customer Care's response
Hi,

We wish to inform you that your transaction of amount Rs. 1618.38 on[protected] via Citrus Transaction ID: OL[protected] is successful.

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - HCU07108820200530135913271
in order to get the status at their end.

Regards,
Citrus Support Team
Complaint comments 

Comments

I have contacted the comedk said citrus is responsible for this. Could you please review and refund my money back

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