[Resolved]  Citrus Payment Solutions — wrong payment made

Address:Bangalore, Karnataka, 560079
Website:consumer.citruspay.com/CitrusConsumerPortal

I have done the wrong payment of rs.399/- to your account, so kindly refund the same and contact me on this no [protected].

Account details is below.
A/c holder name : vinoda kumar
Axis account no : [protected]
Bank : axis bank
Branch : m. G road branch, bangalore
Ifsc code : utib0000009.

Awaiting for your positive reply...

Regards,
Vinod kumar
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Oct 23, 2017
Complaint marked as Resolved 
As i have not got my refund amount, how could you say that the complaint was resolved please update my refund status.
Citrus Payment Solutions customer support has been notified about the posted complaint.
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Hi,
I have got rs444.00 cash back on flight booking via ixigo.com. After giving account details and otp when i try to withdraw money, its not getting withdrawn. Can i know what is the issue.Why such kind of problem is happening.
Citrus Payment Solutions Customer Care's response, Oct 30, 2017
Verified Support
We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• First six and last four digits of the card (In case transaction is processed via Credit/Debit Card).
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• UPI / VPA if any used

Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

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