[Resolved] Citrus Payment Solutions — Zara order pending payment | |
I was placing an order on Zara India online on 19th April 2021 and had opted for payment via UPI. I then did the payment through google pay for which Zara had used the citrus payment gateway. I did the transaction via [protected]@axisbank and money got debited from my account but Zara did not receive the amount. So Zara cancelled the order from their side as it keeps pending I haven’t been initiated a refund. Kindly check my concern and give me a refund of my money at the earliest. Was this information helpful? | |
Aug 8, 2021 Complaint marked as Resolved Verified Support Apr 21, 2021 Citrus Payment Solutions Customer Care's response Hi! Apologies for the inconvenience. As checked, this is a failed transaction and amount for same has been refunded on 20/04/2020 via RRN[protected]. You will receive the amount in your source account within 5-7 working days (except Saturday, Sunday and bank holidays). Regards, Team Citrus | |
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