[Resolved]  Citrus Payment Solutions — Zara order pending payment online

I ordered items from Zara app and paid through google pay upi for which Zara had used citrus payment gateway. Amount got debited from my account but Zara did not receive it and canceled my order. My order ID is N [protected]. I request CITRUS SOLUTIONS pvt ltd to please look into the matter and refund my money at the earliest.
Thanks
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jul 13, 2021
Complaint marked as Resolved 
Got the refund after 6 days
Jul 10, 2021
Updated by ShreyaSeth
Has the company initiated the refund? Please reply
Complaint comments 

Comments

I had ordered on Zara and paid via Paytm UPI app. The money got debited but Zara app is still showing pending payment. Please reverse the money asap.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citrus Payment Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2969
    Pending
    245
    Resolved
    1777
    Citrus Payment Solutions Phone
    +91 20 6731 4141
    Citrus Payment Solutions Address
    3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
    View all Citrus Payment Solutions contact information