Citrus Provogue — not confirmation of product purchased and amount deducted from account | |||
I have purchased ladies sling bag from offer provided in hdfc net banking through provogue. But my account is debited rs 399/- but no cofirmation of product received or no information about track my order. Date[protected] Hdfc amount transaction no.[protected] Amount deduct in favour of - [protected] citrus provogue Resolution - provide the product or refund money Website - http://www.provogue.com/hdfcbanknetbanking/ Was this information helpful? | |||
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 2 Comments | |||
Comments
I have purchased bag worth Rs 699/- From http://www.provogue.com/sbi debit card-offers
but No information received back for track the order or confirmation of my booked product. Amount already deducted from my ani account.
Transaction info-
Name-Ganesh Gaikar
Address-F-201, Grandeur building, kamothe-navi mumbai. 410209
Referance No. is Citrusp*provogue txn#[protected]
Date is "2/12/2018"
Time: 12:29 PM
Resolve-Please Provide booked product information otherwise refund my money
Name: Ganesh Gaikar
Email: [protected]@gmail.com
Mobile: [protected]
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but No information received back for track the order or confirmation of my booked product. Amount already deducted from my ani account.
Transaction info-
Name-Ganesh Gaikar
Address-F-201, Grandeur building, kamothe-navi mumbai. 410209
Referance No. is Citrusp*provogue txn#[protected]
Date is "2/12/2018"
Time: 12:29 PM
Resolve-Please Provide booked product information otherwise refund my money
Name: Ganesh Gaikar
Email: [protected]@gmail.com
Mobile: [protected]
We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• First six and last four digits of the card (In case transaction is processed via Credit/Debit Card).
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• UPI / VPA if any used
Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team