[Resolved]  Bigsop.com — Order placed 11 days ago, not delivered till now and no one is picking the call

Hi, I have purchased one Men Tommy Hilfiger Black wallet and one Frontech (Jil - 1934) Headphone from bigsop.com by online shopping (service order no. - 117052). There it was written that expect delivery within 4-5 working dates. It means within Friday Sept 13 I should have the products I have purchased. But I have not got any phone calls/email regarding the status, at least why it is getting delayed. I have sent them a query, from their site, where I have mentioned to let me know the status of the order. I got the below reply on Sep 13 from [protected]@bigsop.com, to my email id which is arijit.juit2006.[protected]@gmail.com. and the mail has been cced to [protected]@gmail.com Dear Sir, Thanks for writing to us. we are extremely sorry for the delay in your shipment.we will deliver your order shortly and we will provide your Tracking number by mail. For more details contest us on [protected],[protected]. regards Bigsop costumer care team Now from that day I am trying to reach them in the provided mobile numbers in working hours but no one is picking the call.its almost 11 days since I have placed this order. And I am shopping with them first time. Please help me on this. I do not know whether this is site is fully trusted or not.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

My name is Ashish Kumar Jain. I got a survey on internet that you can get a iphone-5 for Rs. 599/- after filling out this survey. After filling out the survey I paid Rs. 599/- and then I found that it is a fraud scheme telling that you are a registered contestant and if you will be selected then you will get the mobile phone at your billing address.

Then I wrote a email to [protected]@bigsop.com, the mail got bounced back. After that I called customer care numbers [protected] and [protected] no of times the number [protected] was picked. Other number is always busy or never gets picked up.

Now what I want from these guys to give me the mobile. There was no information of the contest initially.
Also apart from that I do not want to purchase any thing from your site. Refund my money with fine.
Otherwise a legal action will be initiated with the help of police as these people are providing wrong information on interent and then after taking the money keep quite
================================================================================...
Order details
================================================================================...
Apple Iphone-5

Order No : 91151077

Order Placed On : 20 Apr 2014, 13:00 PM

Conratulation ! You Got Free Bigsop Credit Points : 599
My name is Ashish Kumar Jain. I got a survey on internet that you can
get a iphone-5 for Rs. 599/- after filling out this survey. After
filling out the survey I paid Rs. 599/- and then I found that it is a
fraud scheme telling that you are a registered contestant and if you
will be selected then you will get the mobile phone at your billing
address.

Then I wrote a email to [protected]@bigsop.com, the mail got bounced back.
After that I called customer care numbers at numbers [protected] and [protected],
Only the no
number [protected] was picked up once after calling number of times. Other number is always busy or never gets picked up.

Now what I want from these guys to give me the mobile. There was no information of the contest initially.
Also apart from that I do not want to purchase any thing from your site. Refund my money with fine.
Otherwise a legal action will be initiated with the help of police as
these people are providing wrong information on internet and then after
taking the money and keep quite
================================================================================...
Order details
================================================================================...
Apple Iphone-5

Order No : 91151077

Order Placed On : 20 Apr 2014, 13:00 PM

Conratulation ! You Got Free Bigsop Credit Points : 599
The site is causing the people to wash hands with their money

My name is Ashish Kumar Jain. I got a survey on internet that you can
get a iphone-5 for Rs. 599/- after filling out this survey. After
filling out the survey I paid Rs. 599/- and then I found that it is a
fraud scheme telling that you are a registered contestant and if you
will be selected then you will get the mobile phone at your billing
address.

Then I wrote a email to [protected]@bigsop.com, the mail got bounced back.
After that I called customer care numbers at numbers [protected] and [protected],
Only the no
number [protected] was picked up once after calling number of times. Other number is always busy or never gets picked up.

Now what I want from these guys to give me the mobile. There was no information of the contest initially.
Also apart from that I do not want to purchase any thing from your site. Refund my money with fine.
Otherwise a legal action will be initiated with the help of police as
these people are providing wrong information on internet and then after
taking the money and keep quite
================================================================================...
Order details
================================================================================...
Apple Iphone-5

Order No : 91151077

Order Placed On : 20 Apr 2014, 13:00 PM
A BIG FRAUD shopping site... Sucks ...There Websites seems itself that they are FRAUD.
Stop buying products from them... they SUCKS
Hi, I have purchased Samsung galaxy S4 from bigsop.com by online shopping (service order no.[protected]. There it was written that expect delivery within 4-5 working dates. It means within April Sept 21 i.e Monday, I should have the products, I have purchased. But I have not got any phone calls/email regarding the status, at least why it is getting delayed. Please help me on this. I do not know whether this is site is fully trusted or not.
guys reach to their office. Call the police and these rascals will refund you your money.
This is the only solution
if any body wants help, he/she can reach to me at [protected] around 9 pm
My name is Shavez Malik. I got a
survey on internet that you can get a Samsung Galaxy S4 for Rs. 299/- after filling out
this survey. After filling out the survey I
paid Rs. 299/- and then I found that it is
a fraud scheme telling that you are a
registered contestant and if you will be
selected then you will get the mobile phone at
your billing address.

After that I called customer care numbers at
numbers [protected] no one is picking the call or mostly times it was buzy somewhere else.

Now what I want from these guys to give
me the mobile. There was no information of
the contest initially.
Also apart from that I do not want to
purchase any thing from your site. Refund
my money with fine.
Otherwise a legal action will be initiated
with the help of police as
these people are providing wrong
information on internet and then after
taking the money and keep quite.

I am going to tell all my friends n even wrote many of the sites that no one is buying anything from bigsop online shopping this is fake as payment is diducted bt no material is transfered on da billing address.

================================================================================...
Order details
================================================================================...
Samgung Galaxy S4
Order No : 91177283
Order Placed On : 25 Apr 2014, 21:42 PM
Conratulation ! You Got Free Bigsop
Credit Points : 299
My name is Aruna Kumar SAhoo.I got a survey on internet that you can win a h Macbook Pro With 15-inch Retina Display for Rs 699/- after filling out this survey. I paid Rs. 699/- on my debit card & Order No : 91139496 and then I found that it is a
fraud scheme.
Then I called customer care numbers at numbers [protected] and [protected],
Only the no number [protected] was picked up once after calling number of times. Other number is always busy or never gets picked up.
I order date on 17 April 2014 bt now is 29 april 2014, , , , 10 days ago and there
is no any delivered the product and mail and call regarding to this...And I am shopping with them first time.
sir tell me what should I do????
Please help me on this
You Refund my money otherwise I hope some concern authority should take notice of such complains and act against this company.

My order No :[protected]
Order date on :- 17/04/2014 16.37pm
My Email id :- [protected]@gmail.com
My name is Pradeep Jha. I got a survey on Internet that you can get a Samsung Galaxy Note 3 N9000 wi for Rs. 299/- after filling out this survey. After
filling out the survey I paid Rs. 299/- and then I found that it is a fraud scheme telling that you are a registered contestant and if you
will be selected then you will get the mobile phone at your billing address.

Then I wrote a email to [protected]@bigsop.com, the mail got bounced back.
After that I called customer care numbers at numbers [protected] and [protected], was picked never picked my phone. . Other number is always busy or never gets picked up.

Now what I want from these guys to give me the mobile. There was no information of the contest initially.
Also apart from that I do not want to purchase any thing from your site. Refund my money with fine. Otherwise a legal action will be initiated with the help of police as these people are providing wrong information on Internet and then after
taking the money and keep quite
================================================================================...
Order details
================================================================================...
Apple Iphone-5 Samsung Galaxy Note 3 N9000 wi

Order No : 91138777

Conratulation ! You Got Free Bigsop Credit Points : 299
Hi..
Bigsop person

I am Vinit Duhoon i have own a Samsung Galaxy S4 on luck user but still it not deliver to my address..i have booked last 6-8 days before, Pls help me to resolved this issue...

After that I called customer care numbers at numbers [protected] and [protected], no body picked up no is always busyyyy never gets picked up.


Order no... 91177694

Mob ... [protected]
Email id... [protected]@gmail.com

i really appreciate your effort to help me to resolved this matter..


Regards
Vinit
My name is karuna moorthy . I got a survey on internet that you can
get a iphone-5 for Rs. 599/- after filling out this survey. After
filling out the survey I paid Rs. 599/- and then I found that it is a
fraud scheme telling that you are a registered contestant and if you
will be selected then you will get the mobile phone at your billing
address.

Then I wrote a email to [protected]@bigsop.com, the mail got bounced back.
After that I called customer care numbers at numbers [protected] and [protected],
Only the no
number [protected] was picked up once after calling number of times. Other number is always busy or never gets picked up.

Now what I want from these guys to give me the mobile. There was no information of the contest initially.
Also apart from that I do not want to purchase any thing from your site. Refund my money with fine.
Otherwise a legal action will be initiated with the help of police as
these people are providing wrong information on internet and then after
taking the money and keep quite
================================================================================...
Order details
================================================================================...
Apple Iphone-5

Order No : 91158957

Order Placed On : 21 Apr 2014, 11:24 PM

Conratulation ! You Got Free Bigsop Credit Points : 599
Information regarding Samsung galaxy s4
Hi, I had deposited Rs.799 on 8 march 2014 but still now I haven't received and any information or status of my product
So, please take an appropriate actionaction, Thank you Niranjan kr. Das
I am Devangkumar Jadav I have own a samsung S4 on Great Offer user but still it not delivert to my address.

Order no... 90801181

Mob ... [protected]

Email id:- [protected]@gmail.com

I[censored] dont able to comlete my order then refund me.

helpline numbers: [protected] is also not responding to call.

please answer if any

thnks and regards..
Devang

go and file an f.i.r against the firm they are cheating gullible plls..
Sir,
I have deposited Rs.599/= towards online purchase of Apple Iphone 5 on
22, 06, 2014 my order No 91354783. But I have not yet received any
information about my product please send the status of my product,
Thank you

Syed Akhil Ahmed

[protected]
please send winner list may month on my mails box
i have depositedrs-799 towards online purchesof samsung galaxy s5 on may 2014 my order no 91186985but i have not any information about my product pleasesend the status of my product thank u my mob no.[protected]
bigshop.com give me a special offer.samsunag galaxy S4 price is only 799 it is true

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bigsop.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    270
    Pending
    0
    Resolved
    112
    Bigsop.com Phone
    +91 80 6569 5335
    +91 80 6569 0977
    Bigsop.com Address
    No.18/b 3rd Floor Kaikondrahalli, Sarjapur Outer Ring Road, Bangalore, Karnataka, India - 560103
    View all Bigsop.com contact information