Clovia.com — Complaint about delivering the product in wrong address

harsha shetty

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400708
Website:	Clovia

Myself harsha shetty from airoli. I placed an order from clovia app but the delivery boy delivered the parcel today to someone else in wrong address my details of booking are given below
Booked with sdlpl vide awb no [protected]. Velex logistics pvt ltd.
He assured me to pic the courier from the delivered place and deliver it back to me but if the parcel is unpacked through any reason i am not going to accept the parcel.
Its a request to specifically deliver the parcel in the given address and not somewhere else.

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Comments

Sushma Saparam

from Bengaluru, Karnataka

I placed an order for 1597/-, amount is deducted from my account but I didn't get any confirmation message regarding the order, nor am I able to see it in "my orders " section...customer care is not reachable..
Solve my issue at the earliest...this is the second time m placing the order ...