Clovia.com — delay in delivery payment already done through online

I have placed an order in clovia in may 13, 2020, via paying full amount through online.. But till date there is no update on my order.. They have not even shipped my order. I tried calling their customer service and even sent a mail to the customer service but not useful since their customer service number which they provided is not working and they will not reply to the mail sent.. Till date i have sent them more than 10 mails. But of no use.. They are cheating the customers by taking orders and taking money from them, but are not delivering the items.. The shocking is even though they are not delivering the products ordered by the customers for months everyday they are taking new orders which is disgusting.. Before taking new orders they should first fulfil the old orders and when they have finished that they should they new orders.. But the way they are doing it clearly shows they are cheating the customers by taking money from them.. My order number is 4119001.