[Resolved]  Clovia.com — My order is not confirmed

I have done my payment but have not received any mail or message about it
i have complained about it but got no response no one has contacted me
my orders are not shown in the order history
order id : 6837194
date: 15 September 2020
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Sep 24, 2020
Complaint marked as Resolved 
Sep 16, 2020
Updated by Priyanka Rajmouli
I made payment via netbanking and after doing the check out I didnt receive any mails of the transaction made and neither did I receive any mails or messages from clovia website regarding the order status and date of delivery. While checking my mail, I saw a mail which shows that the order wasn't completed successfully and asking me to do the same again.
Complaint comments 

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I paid money but not provided any order confirmation details

vividhapawar's reply, Jan 26, 2021
Same issue happen with me

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