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Clovia.com — Order not placed however payment is successful in BHIM UPI

I have paid 1181rs via BHIM UPI but my order is not placed although payment is successful. I need to know the status of my order.
If order is not placed then I need my refund amount.. Please improve the service quality.. The worst service ever.

I need my money back. I am trying to call customer service but they are not available now plz help me in this 😔
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