Clovia.com — Payment done but order not placed.

I have placed an order (order id 9922548) and paid through phon pe. Transection was successful and money deducted from my account. But now clovia.com is showing payment is pending and order not placed. What the heck is this? I want my money back. I tried to contact clovia through whatsApp but they message me they cant even contact me today since today is sunday! How will I get my money back?
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    Clovia.com Phone
    +91 12 0484 2222
    Clovia.com Address
    G-52, Sector 6, Noida, Uttar Pradesh, India - 201301
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