Clovia.com — Refund not provided.

I had placed an order with ID 10170733 ON 28TH Oct 2021 and paid the full amount of Rs 839 at the time of order. The delivery reached the final destination, but the delivery partner did'nt contact me and Clovia cancelled the order, even after multiple calls and enquiries from my side. The product is returned to Clovia as per tracking page but the refund is not yet issued. I have contacted them many times, but they always ask for 2 days time or not even respond on chat or even calls. This is pathetic and rubbish. Will never ever shop from them.