Clovia.com — Refund not received

Address:

Ghaziabad, Dadri, UP

Hi,

Order No. 13163246 refund amount of Inr. 511
Old balance in wallet Inr. 440
Total Inr. 951/-

Pls note that I have transferred the total wallet amount of Inr. 951/- to below my bank account on 15th September 2022, herein enclose the screenshot fyr.

ACCOUNT HOLDER NAME : VINANTHI S V
BANK NAME: AXIS BANK
BRANCH : COX TOWN
A/C No. [protected]
IFSC Code : UTIB0000231

But said amount has not been credited to my bank account yet nor showing in the clovia wallet.

When I called Clovia customer care team for the status, talking very rudely and not solving the issue instead wasting my time every day, it shows poor service towards customers.

Team Clovia is having one of the worst customer care executive.

Herewith request you to kindly take up the matter and sort it out imdtly.

Brgds
Vinanthi
HP : [protected]