Clovia.com — Return pick up

Address:

AWHO TUCKER ENCLAVE phase 2 Gondhale nagar Hadapsar Pune

I had arranged a return pick while placing the return request on call I had asked to schedule it few days later which was denied and due rains I was stuck in Mumbai travelling was not possible due to floods.
Now when the pickup was scheduled n I was able to travel to Pune that pickup agent Directly cancelled my request without any prior notice not even a message that pick up has been cancelled. Upon calling advisor is not ready to listen the situation and is just repeating the policy. ### people have been hired who cannot understand the situations