Clovia.com — I'm complaining about poor return service

Vasudha Narasipuram

from Amalapuram, Andhra Pradesh

Address:

Visakhapatnam, Andhra Pradesh, 530032

Hi,
I have ordered stuff of worth 1600 with order ID 4235558 which is delivered on Feb 24. I have placed return for 3 items on March 5( before 15 days). Usually there is a technical issue for this app. Whenever we click on return/replacement it will throw error as attached. So I opened the link separately and returned items. A message got displayed that agent will be collecting in 4 days. Till today no agent has come. I have dropped a mail to help desk. They reply with a standard template that I need to return in 15days and they haven't received any return request. please resolve my issue.

+2 photos

Was this information helpful?

No (0)

Yes (0)

Related Clovia.com reviews

View all 254 Clovia.com Reviews

Comments

Sonali Cl

from Vepagunta, Andhra Pradesh

I have ordered on 29/5/19 and the date given for deliver is on 2/6/19. and the amount was paid through online...till now no message as come regarding the order.. i called to customer care on 31/5/19 regarding the issue.. they told they will get back in 48 hrs... Till now there is no call back. I want response as soon as possible from the admin.