Clovia.com — Regarding order.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.clovia.com

I have ordered from your site for rs 1298. My order id is 2348190. I got the confirmation message for the order first and then another message saying that your order cannot be placed because of some foreseen issue. The amount is deducted from my account.
I am trying to contact your customer care also but there is no response.
Please look into the matter and do refund my amount asap.
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I bought a product from your site. but it was not fit so I returned the product within 2 days and still my bank account was not refunded. please do this soon.
When I completing last process of exchanging product it is getting error. I m trying to exchange from 25 August when I got the parcel. so plz tell me how can I exchange?

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    G-52, Sector 6, Noida, Uttar Pradesh, India - 201301
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