[Resolved]  Club Mahindra Holidays — Non fulfillment of promise / cheated on gift voucher

Address:Mumbai City, Maharashtra

Dear Team,

I attended the club Mahindra presentation with my wife and I am thinking about whether to take the same.

However, the initial response itself has not been very good and I feel cheated and fooled.

After the event, I was given, the movie voucher, (details are as follows:)
Cinerewardz Registration no. is CRe8ef3517.
Authentication / Booking no. is 910323c

I submitted the booking request on 28th May with all the details and till now I have not received the movie tickets or any response.

Request you to kindly look into the matter.

Regards,
Girish Gupta
Siemens Ltd.
RC-IN Industry LIfecycle Services
Thane Belapur Road
Airoli 400708, India
Tel: +[protected]
Mobile: +91 [protected]
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Aug 18, 2016
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Jun 06, 2014
Club Mahindra Holidays Customer Care's response
Dear Sir,

We are currently looking into the concerns you had shared on Facebook as well as here and have forwarded your contact number and the voucher details to our team. Please be assured we will get in touch with you at the earliest.

Warm Regards,
Club Mahindra Team
Complaint comments 

Comments

Dear Team,
till now there has not been ticket issuance to me.
Though, I expected this from a company like cinerewardz but not from a reputed and a "trusted and renowned brand" Club Mahindra...

Its not a question of tickets anymore. Its about faith in an institution. What has happened is equivalent to fraud on the part of Club Mahindra. I have decided not to use any Mahindra product or service.

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