[Resolved] Club Mahindra Holidays — not able to cancel membership immediately after giving application

Vinay Bindlish

from Bengaluru, Karnataka

Address:

122018

Dear sir,

Mahindra holidays & resorts india ltd,

I would like to withdraw my membership application under the clause
Part c, 8.1 of the agreement. I would like to claim full refund of down payment
Rs. 34830/- under above mentioned clause.

Date of filling application : 01.04.2018
Date of payment: 01.04.2018
Date of mail to memberrelation for cancellation : 02.04.2018
I have got sms alert today for membersip id generated is 2811651. No call or revert got on dialling [protected]. I have put request for call back from your end.
Please take this request of withdrawal of the membership application on priority
And provide us the refund at the earliest.

Regards,
Vinay bindlish

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May 8, 2018

Complaint marked as Resolved

Club Mahindra Holidays customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2018

Club Mahindra Holidays Customer Care's response Hi Vinay, We have made a note of this and have passed it on to the relevant team, they will connect with you shortly to address this.

Verified Support

Apr 07, 2018

Club Mahindra Holidays Customer Care's response Hey Vinay, as conveyed by our team (Interaction ID - #[protected] your refund will be processed according to the mentioned timeline. For any further help/queries, kindly reach out to us at [protected]@clubmahindra.com

Apr 19, 2018

Updated by Vinay Bindlish Although i have been confirmed on mail on cancellation of my membership by Shreemathi, still every day sales people calling me from club mahindra asking documents for KYC-Pan card copy, Address proof etc.

Don't know exact status when i will get refund -will it be 60 days from 2.4.18 ? Why these documents are required if my membership is already cancelled?

Apr 20, 2018

Updated by Vinay Bindlish No update received on why KYC documents required-I am getting daily calls. Can Club mahindra team respond if they have given confirmation cancellation then why document required?

May 01, 2018

Updated by Vinay Bindlish Still i am getting messages from club mahindra "Hi, we are awaiting documents from you to complete the processing of your membership application.We have sent you an important email for the same, mentioning the details" but i have not received any email from club mahindra. Don't know why they are delaying processing of cancellation ?

May 30, 2018

Updated by Vinay Bindlish Still awaiting refund of payment as promised by club mahindra.regards

Jun 18, 2018

Updated by Vinay Bindlish STILL awaiting refund . complaints closed on 8th may. when will refund be credited?

Jun 22, 2018

Updated by Vinay Bindlish Hi shreemathi, awaiting refund pls as per your commitment and cancellation request number 075174 given on 7th april!!!