[Resolved]  Club Mahindra Holidays — regarding cancellation of membership no. 2858681

Address:Karnal, Haryana, 132001

I attend your marketing event in karnal.in that ms bhawna chadha from delhi your marketing representative explained the policy of mahindra holidays and resorts india ltd. She got signed some papers without letting me to read the terms and conditions. Then i read all the papers and come to know that ms bhawna chadha got signed papers for 25 years membership. I went back to your event spot at tanishq sale centre karnal and requested to return my bank cheques and down payment amount r s. 39840/- (Thirty nine thousand and eight hundred forty) and three cheques for rs. 11309/- (Rs. Eleven thousand three hundred nine) each. Ms bhawna chadha told us that i will be given in membership for 2 years only during which i shall be given 14 nights/16 days accommodation facility i. E.7 nights /8days with in india in club mahindra resorts in different cities and 7 nights 8 days residential facility in abroad. On such terms and conditions i agreed to take the membership for 2 years as told me by ms bhawna chadha and she told me that after 3 (Three) emi nothing shall be deducted from the a/c,
Now i received a membership card showing the membership period from 01.01.2020 to 31.12.2044 means a membership period of 25 years. I did not receive any confirmation call from the company. Being a senior citizen i don’t need such a long membership.
Stating all the facts, i feel cheated by your sales representative and don’t want to continue the membership of mahindra holidays & resorts india ltd. Moreover my banker, oriental bank of commerce, informed me that club mahindra have uploaded an ecs command in the bank account of my husband for deducting the emi for my membership fee. This is again a cheating done to me because i did not agree for such type of transactions from the account of my husband bank account. So i request you to cancel my membership and return me cheques (Three cheques having no. 077889, 077890 and 077892 for rs. 11309/- each) and return me the amount rs.39840/- paid as down payment. Also you are requested o cancel the ecs command upload by your company in the account of my husband.
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May 17, 2019
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2019
Club Mahindra Holidays Customer Care's response
We are disappointed to know about your experience and have shared your concern with our team. Please be assured that they will get in touch with you.
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    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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